Terms of Service

Effective Date: August 30, 2026

1. Introduction

The Lavish Sunset is owned and operated by Adriana Jacob Luxury Group LLC.

These Terms of Service ("Terms") govern your access to and use of thelavishsunset.com ("Website") and your purchase or use of products and services offered through the Website.

Throughout these Terms, "The Lavish Sunset," "Company," "we," "our," and "us" refer to Adriana Jacob Luxury Group LLC.

"You" and "your" refer to the person accessing the Website, making a purchase, or otherwise using our services.

By accessing our Website, creating an account, or placing an order, you agree to these Terms and any policies referenced within them.

If you do not agree with these Terms, please do not use the Website or purchase products through it.

2. Eligibility

You must have the legal capacity to enter into a binding agreement to make a purchase through our Website.

If you use the Website or make a purchase on behalf of a business, company, or other organization, you represent that you have authority to act on behalf of that organization.

Our products and Website are intended primarily for adult customers.

3. Accounts

Certain Website features may allow or require you to create a customer account.

When creating or maintaining an account, you agree to provide accurate, current, and complete information.

You are responsible for:

• Maintaining the confidentiality of your account credentials

• Keeping your account information current

• Restricting unauthorized access to your account

• Activities conducted through your account

Please contact us promptly if you believe your account has been accessed or used without authorization.

We reserve the right to suspend or close accounts used fraudulently, unlawfully, or in violation of these Terms.

4. Products and Product Information

We make reasonable efforts to provide accurate product descriptions, specifications, photographs, dimensions, pricing, availability, and other product information.

However, products may be manufactured or supplied by third-party brands and manufacturers.

Manufacturer specifications, materials, finishes, packaging, product features, or other details may occasionally be updated.

Colors and finishes may also appear differently depending on lighting, photography, screen settings, natural material variation, and manufacturing variation.

Before purchasing, customers are responsible for reviewing:

• Product dimensions

• Product specifications

• Installation requirements

• Electrical or utility requirements

• Clearance requirements

• Site requirements

• Manufacturer documentation

• Product-specific shipping information

• Product-specific return conditions when applicable

If you have questions about whether a product is suitable for your space or project, please contact us before ordering.

5. Product Availability

All products are subject to availability.

Some products may be:

• In stock

• Supplier fulfilled

• Manufacturer fulfilled

• Special order

• Made to order

• Custom made

• Temporarily unavailable

Inventory information may occasionally change before our Website is updated.

We reserve the right to limit quantities, discontinue products, or decline an order when a product is unavailable.

If we cannot fulfill an order that has already been paid, we will contact you and provide an appropriate refund for the unavailable item.

6. Orders and Order Acceptance

Submitting an order does not necessarily mean that the order has been finally accepted for fulfillment.

After you place an order, you may receive an order confirmation acknowledging that we received your order.

We reserve the right to review an order before accepting it for fulfillment.

We may refuse, limit, or cancel an order for reasons including:

• Product unavailability

• Pricing or product information errors

• Suspected fraud

• Unauthorized payment activity

• Incorrect billing information

• Unusual order quantities

• Supplier availability

• Shipping restrictions

• Delivery limitations

• Violation of these Terms

If we cancel an order after payment has been collected, we will refund the applicable amount to the original payment method.

7. Pricing

Prices displayed on the Website are stated in U.S. dollars unless otherwise indicated.

Prices may change without notice.

A price change will not affect an order already accepted for fulfillment unless there was an obvious pricing, technical, or listing error.

We make reasonable efforts to ensure pricing is accurate. However, errors can occur.

If we discover a material pricing error after an order is placed, we may contact you before fulfillment to:

• Confirm the correct price

• Allow you to proceed at the correct price

• Cancel the affected item or order and issue an applicable refund

Promotional prices, discount codes, and special offers may be subject to separate conditions and expiration dates.

8. Payment

Available payment methods are displayed during checkout and may change from time to time.

Payments may be processed through Shopify Payments or other third-party payment providers made available through our checkout.

By submitting payment information, you represent that:

• You are authorized to use the selected payment method

• The billing information you provide is accurate

• You authorize the applicable charges associated with your order

Payment providers may perform fraud prevention, identity verification, authorization, or other security checks.

We generally do not directly store complete payment card numbers.

9. Taxes

Applicable sales taxes and other required taxes will be calculated and collected when required by law.

Customers are responsible for taxes or other government charges associated with their purchase when applicable.

10. Shipping and Delivery

Shipping terms, delivery estimates, freight requirements, shipping charges, and related information are described in our Shipping Policy.

Please review the Shipping Policy before placing an order.

We offer free standard shipping on eligible orders over $500 within the United States, subject to the terms and exclusions described in our Shipping Policy.

Delivery times are estimates unless expressly stated otherwise.

Large, specialty, oversized, supplier-fulfilled, or freight-shipped products may require additional processing or delivery time.

Product-specific shipping information takes priority when clearly disclosed on the applicable product page.

11. Freight and Oversized Deliveries

Some products offered by The Lavish Sunset are large or heavy and require freight delivery.

Freight shipments may require:

• Delivery appointments

• Customer availability at the delivery location

• Appropriate truck access

• Inspection at delivery

• Signature upon delivery

• Special handling or unloading arrangements

Standard freight delivery does not automatically include installation, assembly, unpacking, debris removal, placement inside the property, or white-glove services unless specifically included with the product or delivery service.

Customers are responsible for reviewing freight and site requirements before ordering.

Additional details are available in our Shipping Policy.

12. Risk of Loss and Delivery

Risk of loss and title to purchased products will transfer as provided by applicable law and the agreed shipping or delivery terms associated with the order.

Nothing in these Terms is intended to eliminate any rights you may have when products arrive damaged, defective, incorrect, or otherwise fail to conform to the order.

Customers should inspect deliveries promptly and report shipping damage according to the procedures described in our Shipping Policy and Return and Refund Policy.

13. Returns and Refunds

Returns, refunds, exchanges, damaged products, defective products, and related procedures are governed by our Return and Refund Policy.

Return eligibility may vary depending on the product.

Some products, including custom-made, made-to-order, special-order, installed, or final-sale products, may have different return conditions when disclosed before purchase.

Please review the applicable return terms before placing your order.

14. Order Cancellations

Cancellation requests should be submitted as soon as possible.

We will make reasonable efforts to cancel an eligible order before fulfillment begins, but cancellation cannot be guaranteed.

Certain products may become non-cancellable once processing, supplier fulfillment, production, or customization has begun.

These products may include:

• Custom-made products

• Made-to-order products

• Special-order products

• Products released to a manufacturer or supplier

• Products already in production

Once an order has shipped, the order cannot be canceled and must follow the applicable return process.

Additional cancellation terms are described in our Return and Refund Policy.

15. Installation, Site Conditions, and Product Suitability

Unless installation services are expressly included in your purchase, The Lavish Sunset does not provide installation as part of the product sale.

Customers are responsible for determining whether a product is appropriate for their intended location and use.

This may include confirming:

• Measurements

• Structural requirements

• Electrical requirements

• Gas requirements

• Plumbing requirements

• Ventilation

• Clearances

• Foundation requirements

• Accessibility

• Local building codes

• Permits

• HOA requirements

• Professional installation requirements

Some products should only be installed by qualified or licensed professionals.

Customers must follow manufacturer installation instructions and applicable laws, codes, and safety requirements.

The Lavish Sunset is not responsible for damage caused by improper installation, unauthorized modification, misuse, or failure to follow manufacturer instructions, except where liability cannot legally be excluded.

16. Manufacturer Information and Warranties

Many products sold through The Lavish Sunset are manufactured by independent brands and may include manufacturer warranties.

Applicable manufacturer warranty terms vary by product and brand.

Where a manufacturer warranty applies, warranty claims may be subject to the manufacturer's:

• Warranty period

• Registration requirements

• Installation requirements

• Maintenance requirements

• Exclusions

• Documentation requirements

• Claims procedures

We may assist customers with identifying applicable manufacturer warranty information.

Manufacturer warranties are separate from our Return and Refund Policy.

Nothing in these Terms is intended to eliminate warranty rights or other consumer rights that cannot legally be waived.

17. Wellness Products

The Lavish Sunset may offer wellness and lifestyle products including saunas, cold plunges, hot tubs, and similar products.

Information provided on our Website regarding wellness products is intended for general informational and lifestyle purposes.

It is not medical advice and should not be treated as a diagnosis, treatment recommendation, or substitute for professional medical advice.

Customers should follow all manufacturer warnings, instructions, safety guidelines, and usage requirements.

If you have questions about whether a wellness product is appropriate for your individual circumstances, consult an appropriate healthcare professional before use.

18. Intellectual Property

Unless otherwise stated, content made available through the Website is owned by, licensed to, or used with permission by Adriana Jacob Luxury Group LLC or its licensors, brands, suppliers, and content partners.

This may include:

• Text

• Graphics

• Logos

• Website design

• Photographs

• Videos

• Product descriptions

• Brand elements

• Software

• Digital content

You may access the Website for personal, lawful, non-commercial use.

You may not reproduce, distribute, modify, copy, republish, sell, exploit, or commercially use protected Website content without appropriate authorization.

Third-party trademarks, logos, product photographs, and brand materials remain the property of their respective owners.

19. Customer Reviews and User Content

If you voluntarily submit reviews, photographs, comments, testimonials, feedback, or other content to us or through our Website, you represent that you have the right to submit that content.

You grant Adriana Jacob Luxury Group LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, adapt, and publish the submitted content for purposes related to operating, promoting, and improving our business and services, subject to applicable law.

You remain responsible for the content you submit.

You may not submit content that:

• Is unlawful

• Is fraudulent or misleading

• Is threatening or abusive

• Violates another person's privacy

• Infringes intellectual property rights

• Contains malicious software

• Impersonates another person

• Is otherwise prohibited by applicable law

We reserve the right to remove user content when reasonably necessary.

20. Prohibited Uses

You may not use the Website or our services to:

• Violate applicable laws

• Commit fraud

• Infringe intellectual property rights

• Harass or harm others

• Submit false or misleading information

• Upload viruses or malicious code

• Interfere with Website security

• Attempt unauthorized access to systems or accounts

• Scrape or extract Website content for unauthorized commercial purposes

• Circumvent Website security measures

• Use the Website in a manner that disrupts its operation

We reserve the right to restrict access when we reasonably believe these Terms have been violated.

21. Third-Party Services and Links

Our Website may contain links to third-party websites or use services provided by third parties.

These may include:

• Payment providers

• Shipping carriers

• Product manufacturers

• Social media platforms

• Analytics providers

• Advertising services

• Other technology providers

Third-party websites and services operate under their own terms and privacy practices.

We are not responsible for the content, availability, security, or privacy practices of third-party websites that we do not control.

22. Privacy

Your use of the Website is also subject to our Privacy Policy.

Our Privacy Policy explains how personal information is collected, used, disclosed, and protected.

By using the Website, you acknowledge that you have had an opportunity to review our Privacy Policy.

23. Website Availability

We work to keep the Website available and functioning properly.

However, we do not guarantee that the Website will always be uninterrupted, error-free, or continuously available.

The Website may occasionally be unavailable due to:

• Maintenance

• Technical problems

• Security issues

• Service provider outages

• Updates

• Events outside our reasonable control

We may modify, suspend, or discontinue Website features when reasonably necessary.

24. Website Disclaimer

To the fullest extent permitted by applicable law, the Website and its general informational content are provided on an "as available" basis.

We do not guarantee that all Website content will always be complete, current, or free from technical errors.

This Website disclaimer does not eliminate:

• Product warranties that apply to your purchase

• Manufacturer warranties

• Obligations expressly made by The Lavish Sunset

• Rights provided by our Return and Refund Policy

• Rights that cannot legally be waived or limited

25. Limitation of Liability

To the fullest extent permitted by applicable law, Adriana Jacob Luxury Group LLC and its officers, employees, agents, and affiliates will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages resulting from use of the Website or products purchased through the Website.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Nothing in this section is intended to eliminate rights available to consumers under applicable law.

26. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Adriana Jacob Luxury Group LLC and its officers, employees, agents, and affiliates from third-party claims, liabilities, damages, and reasonable costs arising from:

• Your unlawful use of the Website

• Your material violation of these Terms

• Your infringement of another person's legal rights

• Content you submit in violation of these Terms

This section does not apply to claims resulting solely from conduct for which Adriana Jacob Luxury Group LLC is legally responsible.

27. Governing Law

These Terms and transactions with The Lavish Sunset are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Mandatory consumer protection rights that apply to you are not waived by this provision.

28. Dispute Resolution

If a dispute arises concerning an order, product, service, or these Terms, we encourage you to contact us first so we can attempt to resolve the matter in good faith.

You may contact us at:

support@thelavishsunset.com

If a dispute cannot be resolved informally, the parties retain the rights and remedies available under applicable law.

To the extent legally permitted, legal proceedings relating to these Terms or transactions with The Lavish Sunset may be brought in the appropriate state or federal courts located in Florida, subject to any mandatory jurisdiction or venue rights provided by applicable law.

29. Suspension or Termination

We may suspend or terminate access to an account or Website features if we reasonably believe that:

• These Terms have been materially violated

• Fraudulent activity has occurred

• The Website is being misused

• Suspension is necessary for security or legal reasons

Termination does not eliminate rights or obligations that arose before termination.

30. Changes to These Terms

We may update these Terms periodically to reflect changes in our business, Website, services, products, or applicable requirements.

The updated Terms will be posted on this page with a revised Effective Date.

Changes apply prospectively from the effective date unless applicable law requires otherwise.

Your continued use of the Website after updated Terms take effect constitutes acceptance of the revised Terms to the extent permitted by law.

31. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or removed as necessary.

The remaining provisions will continue in effect.

32. No Waiver

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision or any other provision later.

33. Entire Agreement

These Terms, together with the policies and terms incorporated by reference, constitute the agreement between you and Adriana Jacob Luxury Group LLC regarding use of the Website and purchases made through it.

These incorporated policies include, where applicable:

• Shipping Policy

• Return and Refund Policy

• Privacy Policy

• Product-specific terms disclosed before purchase

34. Contact Information

If you have questions about these Terms, please contact us:

The Lavish Sunset
Adriana Jacob Luxury Group LLC

Address: 3065 Daniels Road, Suite 1264, Winter Garden, FL 34787, United States
Email: support@thelavishsunset.com
Phone: 727-270-8701
Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM Eastern Time